Important:
View counts will only appear if enabled by community administrators.CommunityZero®Help
Communities automatically track the number of times content items have been viewed. These view counts can be displayed within the community, and are also included in folder and search sorting. View counts provide a visual indication of content popularity to community members.
The view counts for content items appear in several areas of the community:
Important:
View counts will only appear if enabled by community administrators.
"Most Viewed" box located on the "What's New" page
Detail view of content items
Folder view, when view count sort filters are applied.
Community search, when view count sort filters are applied.
Site-wide search, when view count sort filters are applied.
Once a community member accesses the detail view of a content item, its view count will increment by one, which will immediately be reflected on the respective page. However, if the same content item is viewed within the current web-browser session, its view count will not be incremented.
Noteboard Tool: How View Counts Increment
Accessing a page of notes will cause the view count of each note one that
page to increment by one.
Mailing List and Discussion messages: How
View Counts Increment
Accessing the detailed view of a mailing list or discussion, will cause
the view count of each displayed message to be incremented by one.
Folders and search both have the ability to sort content based on view counts. The following eight sort options exist. An explanation has been provided for each:
Most viewed (since
Sunday)
Sorts content items by most viewed within the current calendar week.
A calendar week is defined to begin on Sunday. Content items that have
not been viewed within this time interval will appear at the end of the
list.
Most viewed (past 2
weeks)
Sorts content items by most viewed within the past two calendar weeks.
The past two calendar weeks include the current week (since Sunday), in
addition to the previous week. Content items that have not been viewed
within this time interval will appear at the end of the list.
Most viewed (past 3
weeks)
Sorts content items by most viewed within the past three calendar weeks.
The past three calendar weeks include the current week (since Sunday),
in addition to the previous two weeks. Content items that have not been
viewed within this time interval will appear at the end of the list.
Most viewed (past 4
weeks)
Sorts content items by most viewed within the past four calendar weeks.
The past four calendar weeks include the current week (since Sunday),
in addition to the previous three weeks. Content items that have not been
viewed within this time interval will appear at the end of the list.
Most viewed (past 2
months)
Sorts content items by most viewed within the past two calendar months.
The past two calendar months include the current month (since the 1st),
in addition to the previous month. Content items that have not been viewed
within this time interval will appear at the end of the list.
Most viewed (past 4
months)
Sorts content items by most viewed within the past four calendar months.
The past four calendar months include the current month (since the 1st),
in addition to the previous three months. Content items that have not
been viewed within this time interval will appear at the end of the list.
Most viewed (past 6
months)
Sorts content items by most viewed within the past six calendar months.
The past six calendar months include the current month (since the 1st),
in addition to the previous five months. Content items that have not been
viewed within this time interval will appear at the end of the list.
Most viewed (all time)
Sorts content items by most viewed since each item's creation date.