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Ramius ®

CommunityZero™

Building online communities has never been easier.

CommunityZero online communities help you to obtain direct, immediate feedback on your products and services.

Customer Support

Improve support and services delivery by:

  • Providing peer-to-peer and self-service support tools
  • Instant access to FAQs, information and resources

Result: Increased customer satisfaction and retention; reduced operating costs

Customer and Partner Engagement

Foster conversations that matter:

  • Deepen relationships
  • Identify and nurture brand advocates
  • Drive brand awareness and reach

Result: Generate demand and increase loyalty

Product Innovation

Gain feedback and insight on:

  • Product usage and satisfaction
  • Product testing and research validation
  • Customer-advocated improvements and additions to your products or services

Result: Accelerated product development, extended product life-cycles and increased competitiveness

Technology Benefits

Software-as-a-Service (SaaS) solution:

  • Hosted service ensures fast deployment
  • Enterprise-class security protects your data
  • Zero maintenance and guaranteed up-time
  • No technical overhead on your organization
  • Flexible and scalable to grow with you

Result: Hassle-free platform deployment; no burden on your IT resources
 

Read how our Professional Services team can help you