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CommunityZero

Building online communities has never been easier.

Convenient, rapid deployment. Designed to fit your business needs.

CommunityZero is designed to support large group collaboration and communication. Its suite of flexible online tools helps you to gather customer insights, provide support and create a better customer experience.

Customization

  • Hosted, white label offering to mirror your brand
  • Choose your own site URL
  • Integrates with other enterprise applications
  • Set access, member permissions and visibility
  • Highly scalable

Reporting

  • View daily, weekly, and monthly statistics for the community
  • Monitor community traffic and usage
  • Integrates with Google Analytics

Collaboration

  • Shared calendar with member notifications
  • Powerful database tool with customizable forms, fields and member notifications
  • Online polls tool to gauge member opinions
  • Member directory to view profiles, email members and follow recent content contributions
  • Gather feedback via discussion forums
  • File-sharing with version history
  • Create web-based articles using a WYSIWYG editor
  • Instant messenger and chat for real-time, text-based conversations
  • Easily share photos, audio and video files

Security

  • Single-Sign-on and SSL certification (optional)
  • Persistent storage and back-up
  • Email verification
  • Blocks denial of service (DDoS) attacks
  • Prevents cross-site-scripting (XSS) attacks
  • Prevents malicious form post and JavaScript hacks

Administrative Controls

  • Set access to communities, contacts and content
  • Rename and re-order community tools as needed
  • Organize members into easy-to-manage groups
  • Set content moderation

Technical Features

  • Java-based application
  • Oracle 9i and MySQL database support
  • Section 508 compliant
  • Integrates with corporate directories (SSO)
  • Shard-based architecture enables high scalability

Communication

  • Community start page highlights new content
  • Email notifications of important events
  • Two-way dialog via comments and notes
  • Gather member insights with community polls
  • RSS feeds

Read about the benefits CommunityZero can you bring to your business