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Sixent Enterprise

Turn your corporate directory into a vibrant social network.

Connect with customers, partners and employees in new ways.

Sixent Enterprise gives you the ability to create diverse or connected online business environments through a single implementation.

Generate Demand

Foster conversations that matter:

  • Deepen relationships by listening to (and joining) customer and partner conversations
  • Identify and nurture brand advocates
  • Show how your organization listens and acts on customer feedback
  • Encourage customer and partner success
  • Drive brand awareness and reach

Result: Generate demand and increase loyalty

Improve Support

Improve support and services delivery:

  • Provide self-service support tools
  • Facilitate peer-to-peer resolution of customer issues and questions
  • Let customers spread the word about how they use your products or services
  • Instant access to FAQs, information and resources

Result: Increased customer satisfaction and retention; reduced operating costs

Drive Innovation

Gain feedback and insight on:

  • Product usage and satisfaction
  • Product testing and research validation
  • What works (and doesn't work) based on direct customer feedback
  • Customer-advocated improvements and additions to your products or services

Result: Accelerated product development, extended product life-cycles and increased competitiveness

Increase Productivity

Help your employees to:

  • Find people and information quickly
  • Strengthen their social ties within your organization to improve retention
  • Collaborate securely regardless of geography
  • Manage business relationships with vendors, partners and customers
  • Centralize access to projects, best practices and archived resources

Result: improved employee productivity; reduced costs and time-to-market

Technology Benefits

Software-as-a-Service (SaaS) solution:

  • Hosted service ensures fast deployment
  • Enterprise-class security protects your data
  • Zero maintenance and guaranteed up-time
  • No technical overhead on your organization
  • Flexible and scalable to grow with you

Result: Hassle-free platform deployment; no burden on your IT resources

 

Read how our Professional Services team can help you